Rehiring Past Employees
The Boomerang Employee: How to Rehire (Without The Drama)
The Boomerang Employee: How to Rehire (Without The Drama)
Rehiring an employee who left on bad terms is exactly the same. The "bad exit" was just the symptom. Before you even think about putting them back on the payroll, you have to determine if the underlying conditions that caused the friction has been remedied.
This is how to conduct a discussion with a past employee before you move toward a rehire.
Don't call this an interview. Call it a "post-mortem." The goal is to see if the candidate has developed the self-awareness to look at their past behavior objectively. This meeting should be conducted in a neutral location like a restaurant. Conducting it at your office can create unnecessary drama.
The Invitation: "I'm open to exploring a return, but before we talk about a rehire, we need to have a very honest conversation about how things ended and what has changed. I want to make sure we aren't just setting ourselves up for the same conflict."
In an investigation, you have to go where the damage is. Don't avoid the awkwardness; lean into it. This is your "visual inspection" of their maturity.
The Opening: "When you left, it was a difficult period. From my perspective, the main issues were [X and Y]. Looking back at that now, how do you see your role in that friction?"
What to listen for: You are looking for "I" statements. If they say, "I handled that exit poorly," you’re seeing growth. If they spend the whole time explaining why everyone else was the problem, they are a "stale" candidate—nothing has changed, and the friction will return.
Use these questions to figure out if the environment and the person are now compatible.
The Environmental Factor: "What specifically about the work environment or my management style back then contributed to your frustration? Has any of that changed for you?"
The Pressure Test: "In this business, we constantly manage high-stress. Last time, that's when things fell apart. How will you handle these issues differently this time?"
The "Wake" Analysis: "An exit like yours leaves a 'wake' behind with the rest of the team. How do you plan to start repairing those professional relationships on day one?"
Instead of a simple "yes/no," evaluate the conversation based on these three markers:
Accountability: Do they take ownership of their part in the "bad terms"? Without an admission of their role in the past conflict, the pattern is guaranteed to repeat.
The "Why": Are they coming back because they value what you & the company represented (a healthy direction), or just because they desperately need a paycheck (a temporary fix)?
The "Difference": What have you experienced at other companies since you left that has changed your perspective on how we operate here?
Specificity: Can they name a specific new skill or perspective they’ve gained since they left? (e.g., "I learned at my last job how to communicate when I’m frustrated instead of raising my voice.")
This is where it gets tricky. If they feel like you’re "punishing" them for quitting or being fired before, it can lead to bad blood or even a retaliation claim.
How to stay out of trouble:
Focus on "Fit," not "Fault": Don’t make it a lecture. Instead of saying, "You were wrong," say, "We want to make sure whatever the friction from last time is cleared up so you can succeed here."
Clean Slate: Evaluate them for who they are today and what the business needs now. If you say no, it shouldn't be because you're "getting even"; it should be because the fit isn't right for the current team.
No Grudges: Looking at the employee with a grudge is a legal landmine. Keep your notes focused on future success and team harmony.
Never hire them on the spot at the time of the meeting. Process the discussion overnight at a minimum or over a weekend. You should also talk to other employees about the prospect and respect their feedback.
The Wrap-Up: "I appreciate you being real with me. I’m going to think it over and talk to the team. If we move forward, the next step is the standard hiring process."
Stick to the Script: If you rehire them, they are a new employee. Period. No shortcuts. To keep things fair and legal:
They fill out a formal application.
They pass a background check.
They do a drug screen.
You're doing these for all new hires, right? Following the same rules for a "boomerang" as you do for a stranger is your best insurance policy.