Restoration Reconstruction Manager - Role & Responsiblities

Role:

Manage subcontractors and reconstruction crews, as well as coordination of schedules with client needs and requirements.

Responsibilities:

• Fill responsibilities of unavailable subordinates either directly or via subcontractors.

• Cover responsibilities of Operations Manager when directed by the General Manager.

• Involvement in the interview process of new talent involved in the reconstruction division.

• Complete daily communication with client via email or phone conversation.

• Meet with and communicate with insurance representatives, building department inspectors, engineers, and others associated with the project.

• Obtaining certificate of completions and perform final walk-through with client upon completing project.

Duties:

• • Prepare and/or review estimates that fall under your divisional supervision.

  • Create & sell clear change orders to clients.

  • File for and secure building permits for projects.

  • Documentation and termination of subordinates.

  • 90-day evaluations of all subordinates.

  • Select, authorize, and evaluate subcontractors.

Physical Requirements:

• • Able to stand and sit for extended amounts of time.

  • Must be able to lift and carry up to 50 lbs. occasionally.

  • Must be able to safely climb ladders.

  • Must be able to work in confined spaces.

  • Must be able to properly wear a full-face respirator while conducting menial tasks.

Position Requirements:

• • Must have achieved Level 2 Xactimate training.

  • Must be familiar with Windows-based operating systems.

  • Must be familiar with Excel spreadsheets and Microsoft Word.

  • Will be required to use Email and text messaging.

  • Must be able to perform routine research.

  • Must have a valid driver’s license.

  • Must be able to operate Apple or Android-based phone and/or tablet systems.

  • Must have a general understanding of Photography and Videography.

  • Must have a firm understanding of building science, and residential and commercial building requirements.

  • Must demonstrate safe operation of related heavy equipment.

Paperwork Requirements:

• • Daily communication via email or project management software.

  • Communication to be conducted before leaving the job site, outlining observations.

  • Executing company Subcontractor Agreement and understanding requirements to be a company vendor.

  • Change orders and supplemental estimates to the insurer or the client.

Key Performance Indicators:

• • Project job cost does not to exceed 65%.

  • Customer satisfaction exceeds 70%.

  • Project timelines do not exceed projected timeline on the repair contract.

  • All reconstruction employees meet training requirements for their roles & responsibilities.

  • The reconstruction portion of project post mortems are completed and turned into general manager within 1 week of completion marked by signed certificate of completion.